Privacy Policy
Last Updated: October 18, 2025
1. Introduction
At Zisco Nueda Travel (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website zisconueda.com.
This policy complies with the General Data Protection Regulation (GDPR) and Spanish data protection laws (Ley Orgánica de Protección de Datos, LOPD).
Data Controller:
Zisco Nueda Travel
Location: Alicante, Spain
Email: info@zisconueda.com
2. Information We Collect
2.1 Information You Provide Directly
We may collect personal information that you voluntarily provide when you:
- Contact us via email or contact forms
- Subscribe to our newsletter (if applicable)
- Submit comments or feedback
This information may include:
- Name
- Email address
- Message content
- Any other information you choose to provide
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical information through cookies and similar technologies:
Server Logs:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent
- Date and time of access
Google Analytics Data:
- Page views and navigation patterns
- Geographic location (country/city level)
- Device type and screen resolution
- Traffic sources
- Session duration and bounce rate
This data is collected in aggregated, anonymized form and does not personally identify you.
2.3 Information We Do NOT Collect
We do not:
- Require you to create an account
- Collect payment information (we do not process transactions)
- Collect sensitive personal data (health, religion, political views, etc.)
- Track you across other websites (except through standard Google Analytics)
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Communication
- To respond to your inquiries and messages
- To provide customer support
- To send you information you’ve requested
3.2 Website Improvement
- To analyze website traffic and user behavior
- To improve our content and user experience
- To understand our audience demographics
- To optimize website performance
3.3 Legal Compliance
- To comply with legal obligations
- To protect our legal rights
- To prevent fraud or abuse
3.4 Legal Basis for Processing (GDPR)
We process your personal data based on:
- Consent: When you contact us or subscribe to communications
- Legitimate interests: For analytics and website improvement
- Legal obligation: When required by law
4. Cookies and Tracking Technologies
4.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience.
4.2 Types of Cookies We Use
Essential Cookies (Strictly Necessary)
- Required for the website to function properly
- Cannot be disabled
- Do not store personal information
Analytics Cookies (Google Analytics)
- Help us understand how visitors use our website
- Provide aggregated statistics about traffic and behavior
- Data is anonymized and cannot identify you personally
4.3 Google Analytics
We use Google Analytics to analyze website usage. Google Analytics uses cookies to collect information such as:
- How often users visit the site
- What pages they visit
- What other sites they used prior to coming to our site
The information generated by cookies about your use of the website is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the website and compile reports on website activity.
Google Analytics operates under its own privacy policy. You can learn more at: https://policies.google.com/privacy
4.4 Managing Cookies
You can control and manage cookies through your browser settings:
- Accept all cookies
- Reject all cookies (except essential ones)
- Delete cookies after visiting our site
- Block third-party cookies
Please note that disabling cookies may affect website functionality.
Opt-out of Google Analytics:
- Install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
- Use your browser’s “Do Not Track” feature
5. How We Share Your Information
5.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website:
Google Analytics
- Purpose: Website analytics and performance monitoring
- Data shared: Anonymized usage data, IP addresses (anonymized)
- Privacy Policy: https://policies.google.com/privacy
Email Service Provider (if applicable)
- Purpose: Sending newsletters or responses to inquiries
- Data shared: Email addresses, names
- Security: Industry-standard encryption and security measures
5.2 Legal Requirements
We may disclose your personal information if required to do so by law or in response to:
- Valid legal requests from authorities
- Court orders or legal proceedings
- Protection of our rights or safety
- Prevention of fraud or illegal activities
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
5.4 No Selling of Data
We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.
6. International Data Transfers
Our website is accessible globally, and we have visitors from English-speaking countries and worldwide.
6.1 Google Analytics (US-Based)
Google Analytics processes data in the United States. Google complies with applicable data protection frameworks and has implemented appropriate safeguards for international data transfers.
6.2 Your Rights
If you are in the EU/EEA, your data is protected by GDPR regardless of where it is processed. We ensure that appropriate safeguards are in place for any international transfers.
7. Your Rights Under GDPR
If you are in the European Union or European Economic Area, you have the following rights regarding your personal data:
7.1 Right of Access
You have the right to request copies of your personal data.
7.2 Right to Rectification
You have the right to request correction of inaccurate or incomplete data.
7.3 Right to Erasure (“Right to be Forgotten”)
You have the right to request deletion of your personal data under certain circumstances.
7.4 Right to Restrict Processing
You have the right to request restriction of processing your personal data.
7.5 Right to Data Portability
You have the right to request transfer of your data to another service provider.
7.6 Right to Object
You have the right to object to processing of your personal data for certain purposes.
7.7 Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw consent at any time.
7.8 Right to Lodge a Complaint
You have the right to lodge a complaint with your local data protection authority:
- Spain: Agencia Española de Protección de Datos (AEPD) – www.aepd.es
7.9 How to Exercise Your Rights
To exercise any of these rights, please contact us at: Email: info@zisconueda.com
We will respond to your request within one month.
8. Rights for International Users
8.1 California Residents (CCPA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information (we do not sell your data)
8.2 Other Jurisdictions
Users from other countries may have similar rights under their local privacy laws. Please contact us to exercise your rights.
9. Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures:
9.1 Security Measures
- Secure server infrastructure
- Encrypted data transmission (SSL/TLS)
- Regular security updates and monitoring
- Limited access to personal data
- Secure email communications
9.2 Data Retention
We retain your personal data only as long as necessary:
- Contact inquiries: Until resolved, then up to 1 year for records
- Analytics data: Google Analytics retention is set to 26 months
- Newsletter subscriptions (if applicable): Until you unsubscribe
9.3 No Absolute Security
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.
10. Children’s Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will delete it promptly.
If you believe we have collected information from a child, please contact us at info@zisconueda.com.
11. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, or travel services. This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices of third parties.
We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:
- Update the “Last Updated” date at the top of this policy
- Notify you of significant changes (via website notice or email if we have your contact information)
- Obtain your consent for material changes if required by law
Your continued use of the website after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Data Controller: Zisco Nueda Travel
Email: info@zisconueda.com
Website: zisconueda.com
Location: Alicante, Spain
For GDPR-related inquiries or to exercise your rights, please use the email address above with the subject line “Privacy Request” or “GDPR Request.”
Acknowledgment
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.